Methods of Payments
Joy Holiday accepts all major credit cards (VISA, Master Card, American Express and Discover), personal checks, bank checks, money orders and electronic bank transfers as payment forms.
Third-party checks, however, are unacceptable
Checks and money orders should be made payable to “Joy Holiday”
If you join us from outside the USA, you must pay by electronic bank wire, bank check or international money order in US dollars

Deposit
A non-refundable fee of $200 US dollars is required per person to secure your reservation on any holiday we offer
Your reservation will not be confirmed until your payment has cleared
For trips departing in 50 days or less, full payment is required

Final Payment
Final payment is due 50 days prior to departure
To get an early booking discount, or cash discount rate, pay by personal check, certified check or money order in the cash discount amount listed on your invoice by the payment due date, received in our office by that date
To pay your balance by credit card, use the credit card authorization form, sign it and mail or fax it to us. This authorizes us to charge the amount shown on your invoice
Check or  money order payments must clear our bank by payment due date
Your reservation can be canceled if we do not receive the final payment by its due date
Should the above happen, you will lose your deposit
USA and China air taxes and fees and other applicable charges (e.g. Visa Handling Fee, USA domestic add-on airfare) are not part of the tour price and will be billed as a separate item on your invoice
Payment for “Land Only” Packages
Travelers purchasing “land only” packages and pay by credit card must provide a clear copy of their credit card, both front and back sides, and a copy of the passport for each traveler.
Send the documents as a scanned attachment to ______________________ or fax it to ____________________________; _______________________ outside the USA
All-Inclusive Tour
This refers to a holiday to your destination that includes international air transportation, hotel accommodations, sightseeing tours and most meals, as opposed to what is included in a “land only” holiday.

Cancellation and Refund Policies
You must notify us of any cancellation in writing
Canceling by phone is not allowed
All cancellation refunds will be calculated from the day we receive the cancellation letter
If you cannot go on the trip or part of the trip for any reason whatsoever, understand that any and all unused portion(s) of the trip are non-refundable and non-exchangeable
If your cancellation cause a room configuration and leave another traveler without a roommate who then incurs a single person room supplemental charge, we will deduct the amount of that charge from your refund in addition to any other charges that may apply
Should you outside of 50 days, the roommate will be charged the single room supplemental charge
You must return all air tickets and all other travel documents to our office before we can affirm your cancellation with your insurance company, should you have one
You are only allowed a refund after you write to us and return all travel documents and tickets
You cancellation policy is penalized according to how many days in advance that we receive your cancellation letter and materials
50 days or more         $200/person
49-31 days            $400/person
30-15 days            50% tour cost/person
14 days or less            100% tour cost/person
Visa fees to wherever your destination was are not refundable and you will incur additional charges if the visa was processed
No matter what the reason for cancellation, this policy remains in effect
Please purchase travel insurance to protect this investment